Start with a quote-first conversation

For neighbouring markets such as Botswana, Lesotho, Eswatini, Namibia, Zimbabwe or Mozambique, customers should request a delivery quote before assuming standard local delivery applies.

Packaging and handling matter more over distance

Longer delivery routes increase the importance of protective wrapping, careful loading and clear handover notes. Premium furniture should arrive with both the product and the customer expectation protected.

Confirm payment, lead time and receiver details

Before dispatch, confirm the receiver name, phone number, address format, expected delivery window and any border or building requirements that could affect arrival.